Privacy policy

Last updated: 20 July 2026

Data processed

We may process identification and contact details, billing and delivery addresses, order contents, correspondence with customer service, the technical information needed to run and secure the site, and payment data processed by our providers. We do not ask for health data in the shop’s forms.

Purposes and legal bases

The data is used to display and secure the shop, process orders and payments, arrange delivery and tracking, handle enquiries, returns and refunds, prevent fraud, meet our legal obligations and defend our rights. Depending on the processing, the legal basis may be performance of a contract, a legal obligation, a legitimate interest or consent.

Providers and recipients

Shopify and the providers needed for hosting, payment, delivery, support, audience measurement and security may receive only the data necessary for their task. The payment methods available and their providers are shown at checkout.

International transfers

Some providers may process data outside the European Economic Area. Where this applies, such transfers are governed by the mechanisms provided for by the applicable regulations.

Retention periods

Data is kept for as long as necessary for the purposes described, and then for the periods required or permitted for accounting, warranties, fraud prevention and the defence of rights.

Your rights

Subject to the applicable regulations, you may request access to, rectification, erasure, restriction, objection to or portability of your data, and withdraw your consent. For questions about products, orders, deliveries, or returns, please use the Contact page. You may also lodge a complaint with the competent supervisory authority.

Cookies

The shop uses the cookies necessary for it to work and, where the applicable rules allow, other technologies subject to the choices you make in the banner or in the privacy settings.

Security and contact

We apply reasonable measures to limit unauthorised access to data. For questions about products, orders, deliveries, or returns, please use the Contact page.